[ WEBEX CALLING ]

Why Choose Cisco Webex with Exelcom?

Cisco Webex offers a unified platform for calling, messaging, meetings, and contact center operations, designed to enhance productivity and customer experiences. Partner with Exelcom to deploy secure, scalable, and innovative solutions tailored to your business needs.

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[ CALLING ]

Webex Calling

A cloud-based phone system with enterprise-grade VoIP calling, featuring unlimited local and long-distance calls, auto attendant, visual voicemail, call forwarding, and integration with Microsoft Teams and Google Workspace.

[ MEETINGS ]

Webex Meetings

Host secure, high-definition video conferences with features like screen sharing, live transcripts, AI-powered summaries, and noise removal. Supports up to 1,000 participants and integrates with third-party apps.

[ CONTACT CENTER ]

Webex Contact Center

An AI-powered, omnichannel contact center solution offering voice, chat, email, SMS, and social media support, with seamless CRM integration and actionable analytics.

Dedicated Instance. Make it your own.

Customize your experience with enterprise-grade features and carrier-grade reliability.

Explore Webex Features

[ CALLING ]

Webex Calling

Webex Calling is a complete cloud-based phone system that simplifies business communication. With Exelcom's expertise, you can deploy a secure, scalable solution that supports hybrid work environments.

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Unlimited VoIP calling with HD audio for local and long-distance calls.
Advanced features like 6-way conference calling, call transfer, and hunt groups.
Seamless integration with Webex Meetings and Messaging for a unified experience.
Mobile and desktop apps for calling on the go.
End-to-end encryption and enterprise-grade security.

[ MEETINGS ]

Webex Meetings

Webex Meetings delivers industry-leading video conferencing with AI-driven features to enhance collaboration. Exelcom helps you set up and manage meetings for teams of any size.

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High-definition video and audio with noise removal and speech enhancement.
AI-powered features like live transcripts, translations, and meeting summaries.
Interactive tools including whiteboarding, polls, and Q&A.
Support for up to 1,000 participants with breakout rooms and waiting rooms.
Integration with Outlook, Google Calendar, and third-party apps.

[ MESSAGING ]

Webex Messaging

Stay connected with Webex Messaging, an always-on collaboration tool for team communication. Exelcom ensures seamless setup for internal and external messaging.

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Persistent team spaces for messaging, file sharing, and task tracking.
Custom presence status and message prioritization (pin or mark unread).
Rich text formatting and Markdown support for clear communication.
Secure file sharing and storage with end-to-end encryption.
Integration with Webex Calling and Meetings for streamlined workflows.

[ CONTACT CENTER ]

Webex Contact Center

Deliver exceptional customer experiences with an AI-powered, omnichannel contact center. Exelcom helps you configure routing, integrations, and analytics that match how your team operates day to day.

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Omnichannel support: voice, chat, SMS, email, social media, and video.
AI-driven features like chatbots, conversation summaries, and sentiment analysis.
Seamless CRM integration with Salesforce, Zendesk, and Microsoft Dynamics.
Advanced analytics for customer insights and agent performance.
Scalable cloud solution with no on-premises equipment required.

[ PSTN CONNECTIVITY ]

Two ways to connect Webex Calling to the phone network

Exelcom can connect your Webex Calling environment to the public phone network in the way that best fits your business — either through our exclusive Cisco-certified cloud connection, or by bringing your existing carrier relationships with you.

[ CISCO CERTIFIED ]

Cisco Cloud Connect

Exelcom is the only Cisco Cloud Connect certified provider in Australia and New Zealand — fully cloud-native PSTN connectivity with zero on-premise hardware, managed entirely through Webex Control Hub.

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[ LOCAL GATEWAY / BYOC ]

Bring Your Own Carrier

Already have carrier contracts or SIP trunks you want to keep? Local Gateway connects your existing carrier relationships into Webex Calling via an on-premise gateway, so your numbers and contracts carry through to the cloud.

Bring Your Own Carrier

Connect existing SIP trunks and carrier relationships directly into Webex Calling instead of moving to Cisco-provided calling plans.

Local Number Retention

Keep existing phone numbers and geographic presence while migrating your calling platform to the cloud.

Flexible Carrier Choice

Select carriers based on coverage, cost, and existing contracts — particularly useful for multi-region or multi-country deployments.

Enterprise-Grade Reliability

Carrier-grade trunking with redundancy and failover, integrated with Webex Calling’s cloud infrastructure.

Exact configuration depends on your existing carrier agreements, regions, and call volumes — Exelcom will assess your environment and recommend the right PSTN connectivity approach as part of your Webex Calling deployment.

[ WEBEX SUITE ]

The Power of Webex Suite

The Webex Suite combines calling, meetings, messaging, webinars, and contact center features into a single, integrated platform. With Exelcom's expertise, you can leverage the full power of Webex to streamline communication and enhance customer engagement.