[ NEWS ] Exelcom: Australia & NZ's Only Cisco Cloud Connect Certified Provider for Webex Calling
Choosing a cloud communications provider is one of the most consequential technology
decisions an Australian enterprise can make. Exelcom holds a certification that no
other provider in Australia or New Zealand currently holds — and it changes
everything about how your business deploys Cisco Webex Calling.
What is the Cisco Cloud Connect Certification?
Cisco Cloud Connect is a certification program that designates select PSTN providers as
officially certified to deliver Webex Calling as a fully cloud-native solution. Earning
this certification requires meeting Cisco's most rigorous technical standards, including:
- Direct, pre-established interconnects between the provider’s infrastructure and Cisco’s Webex cloud
- Carrier-grade network architecture verified by Cisco’s engineering teams
- Full integration with Webex Control Hub for unified number and call management
- End-to-end call quality, resilience and security benchmarks set by Cisco
The certification is awarded by Cisco to a select group of providers globally.
Exelcom is the only provider in Australia and New Zealand to have earned this
certification — making us the exclusive local option for businesses that want
fully cloud-native Webex Calling delivered by a Cisco-certified provider.
What this certification means for your business
As the only Cisco Cloud Connect certified provider in Australia and New Zealand, Exelcom
gives local businesses access to capabilities no other provider here can match.
Zero on-premise hardware required
Standard Webex Calling deployments in Australia have historically required on-premise Session Border Controllers (SBCs) at each office. Exelcom’s Cisco Cloud Connect certification eliminates this requirement entirely. All PSTN connectivity runs through Exelcom’s certified cloud infrastructure — no hardware to procure, configure or maintain.
Managed entirely through Cisco’s Webex Control Hub
Because Exelcom is a Cisco-certified Cloud Connect provider, your entire calling environment — numbers, users, call routing, sites and reporting — is managed directly inside Cisco’s Webex Control Hub. Your IT team operates from a single, Cisco-built console rather than juggling separate carrier portals and telephony systems.
Genuine Australian & New Zealand coverage, certified by Cisco
Exelcom’s Cisco Cloud Connect certification covers geographic and inbound numbers across Australia and New Zealand. Every number, every port, and every call route is provisioned and verified within Cisco’s platform — giving enterprises true carrier-grade coverage without the complexity of third-party integrations.
Faster deployment, lower risk
Because the infrastructure is pre-certified and pre-integrated with Cisco, new deployments and number migrations happen in days rather than weeks. There’s no waiting for hardware approvals, no compatibility questions, and no uncertainty — just a Cisco-certified rollout from day one.
Who benefits most from Exelcom's Cisco Cloud Connect solution?
- Enterprises migrating from legacy PBX or Cisco UCM systems to the cloud
- Multi-site Australian or NZ businesses wanting centralised, Cisco-managed calling
- Organisations in finance, healthcare or critical infrastructure requiring Cisco-grade security and compliance
- Hybrid and remote workforces needing reliable business calling from any device
- Businesses already on Cisco Webex for meetings who want to unify their full communications stack
