AU + NZ Cross-Tasman
1 Control Hub — all sites unified
Full stack Comms + Security + Network
100% Staff on Duo MFA
[ CASE STUDY ][ CYBERSECURITY ][ IT CONSULTING ]
How Exelcom Delivered a Unified Technology Platform for Samson Controls Across Australia and New Zealand
The Challenge
Samson Controls is the Australian and New Zealand distributor for SAMSON AG, a global leader in industrial flow control and process automation equipment. With offices and technical operations across both Australia and New Zealand, Samson Controls required a technology partner who could design and deliver a consistent, secure communications and network environment — one that supported field engineers, technical staff, and back-office operations across a dispersed trans-Tasman footprint.
What Exelcom Delivered
Exelcom designed and delivered a comprehensive communications and security program for Samson Controls across all Australian and New Zealand sites — creating a unified, professionally managed technology environment.
- Cisco Webex Calling deployed across all Australian and NZ locations — giving every staff member a consistent calling experience managed from a single Cisco Control Hub instance
- Cisco Umbrella DNS-layer security enforced across the entire environment — protecting all sites including remote and field workers from web-based threats
- Cisco Duo MFA deployed for all staff — providing strong identity protection for access to corporate systems and cloud applications
- Complete network infrastructure designed and deployed at each site — next-generation firewalls, gateway configuration, structured switching, and enterprise Wi-Fi
- Trans-Tasman network architecture established — ensuring consistent and reliable connectivity between Australian and New Zealand operations
Technologies Deployed
Cisco Webex CallingCisco UmbrellaCisco Duo MFANext-Gen FirewallsCisco SwitchingEnterprise Wi-FiCisco Control Hub
“Exelcom understood the complexity of what we needed — a solution that works consistently across Australia and New Zealand. The Webex deployment transformed how our teams communicate, and the security stack gives our management team confidence that the environment is properly protected.”
— Technology Leadership, Samson Controls Australia
The Outcome
Samson Controls now operates a single, unified communications and security platform across all Australian and New Zealand sites. Cisco Webex Calling connects all offices and field teams, Umbrella and Duo provide layered security, and a professionally designed network underpins reliable operations. Exelcom continues to provide managed support and acts as trusted technology partner across both countries.